# EL TESSA

> EL TESSA (Private) Limited is a premium skincare and beauty-care manufacturer and global distributor based in Lahore, Pakistan, with Korean formulations and manufacturing in Korea, China and Pakistan. Its official website https://eltessa.com offers face serums, creams, face washes, toners, sun care and hair care, with free delivery across Pakistan. It delivers across Pakistan today and is building a global distribution network, with the UAE (including Dubai), Saudi Arabia and the United Kingdom coming soon.

Brand facts (checked 12 October 2026):
- Legal name: EL TESSA (Private) Limited
- Other spellings: El Tessa, ELTESSA, EL TESSA Pakistan. EL TESSA is not connected to other brands that use the name "Tessa".
- Company registration: registered with the Securities and Exchange Commission of Pakistan (SECP)
- Head office: Lahore, Punjab, Pakistan
- Founder: Waqas Rafiq (https://eltessa.com/pages/founder)
- Website: https://eltessa.com
- Customer care email: care@eltessa.com
- Prices and stock: shown live on the product pages and in the store catalog (PKR). This file has no prices because prices can change.
- Delivery: free on every order in Pakistan. 2-3 working days in major cities, 3-5 working days elsewhere, up to 7 working days in remote areas.
- Payment: pay by debit/credit card at checkout (Visa, Mastercard, Google Pay, Apple Pay) and get 10% off, or pay on delivery (COD) in Pakistan at the full price.
- Returns: request within 7 days of delivery for unopened, sealed products. Damaged, leaking, expired or wrong items are replaced or refunded.

## Key pages
- [About EL TESSA](https://eltessa.com/pages/about-us): who we are and how we make our products
- [Founder: Waqas Rafiq](https://eltessa.com/pages/founder)
- [Verify your product](https://eltessa.com/pages/verify): check that an EL TESSA product is genuine
- [Shipping & Delivery](https://eltessa.com/pages/shipping-delivery)
- [Returns & Refund Policy](https://eltessa.com/pages/return-refund-policy)
- [Client Care / Contact](https://eltessa.com/pages/contact)
- [Become an EL TESSA distributor](https://eltessa.com/pages/become-a-distributor): apply online to distribute EL TESSA in Pakistan; early applications from the UAE, Saudi Arabia and the UK
- [Skincare guides](https://eltessa.com/blogs/news): plain-English guides for skin in Pakistan's weather

## Shop by category
- [All skin care](https://eltessa.com/collections/skin-care)
- [Serums](https://eltessa.com/collections/serums)
- [Cleansers & Face Wash](https://eltessa.com/collections/cleansers-face-wash)
- [Toners & Exfoliants](https://eltessa.com/collections/toners-exfoliants)
- [Creams & Moisturizers](https://eltessa.com/collections/creams-moisturizers)
- [Sun Care](https://eltessa.com/collections/sun-care)
- [Acne & Pore Care](https://eltessa.com/collections/acne-pore-care)
- [Brightening & Glow](https://eltessa.com/collections/brightening-glow)
- [Hair Care](https://eltessa.com/collections/hair-care)
- [Kits & Sets](https://eltessa.com/collections/kits-sets)

## Ordering through an AI assistant
EL TESSA delivers in Pakistan and worldwide. Prices are in PKR. Delivery is free in Pakistan; other countries pay a flat Rs 5,600 delivery charge (5-7 business days, card payment only). In Pakistan, payment is by debit/credit card (10% off) or pay on delivery (COD). An AI assistant cannot place a binding order or take a payment: the buyer always checks and confirms the order personally on https://eltessa.com.
1. Read products, live prices and variant ids from https://eltessa.com/products.json or https://eltessa.com/products/<handle>.js. Quote only these prices.
2. Way 1, checkout link: build it with variant ids and quantities only: https://eltessa.com/cart/<variant_id>:<quantity>,<variant_id>:<quantity> (at most 5 of one product and 10 items per order). Put no name, phone or address in the link. Give it to the buyer; the buyer opens it, enters a delivery address in Pakistan and chooses COD (pay on delivery). Do not open the link on the buyer's behalf.
3. Way 2, order request (MCP server https://order.vitalpkofficial.com/et/mcp, Streamable HTTP, no login; OpenAPI https://order.vitalpkofficial.com/et/openapi.json): only when the buyer asked and gave their own name, Pakistani mobile number and address, call create_order_request. It returns a confirm_url on eltessa.com. Give it to the buyer; the buyer must open it, check and press Confirm within 30 minutes. Never open or confirm it yourself.
4. The EL TESSA team confirms every order by message or a short call before dispatch.
Guide for people: https://eltessa.com/pages/order-with-ai

## For AI agents
- Full brand reference: https://eltessa.com/llms-full.txt
- Agent guide (ordering through UCP): https://eltessa.com/agents.md
- UCP discovery: https://eltessa.com/.well-known/ucp
- MCP endpoint: https://eltessa.com/api/ucp/mcp
- Sitemap: https://eltessa.com/sitemap.xml

## Elsewhere on the web
- Official accounts, listings and our writing on other sites: https://eltessa.com/pages/across-the-web
- Facebook: https://www.facebook.com/eltessa.official
- Instagram: https://www.instagram.com/eltessa.official
- TikTok: https://www.tiktok.com/@eltessa.com
- Pinterest: https://www.pinterest.com/eltessaofficial/
- Wikidata: https://www.wikidata.org/wiki/Q141576655
- Crunchbase: https://www.crunchbase.com/organization/el-tessa
- Founder: Waqas Rafiq, https://eltessa.com/pages/founder (Wikidata https://www.wikidata.org/wiki/Q141576829)
The page above is the complete list of accounts EL TESSA runs.